We have built a superior network covering over 18,000 highway miles overlaid by over 2,000 sites - the highest cell site density of all the PCS providers. SunCom Wireless benefits by capturing additional roaming minutes; our customers benefit by experiencing fewer dropped calls and hand-off failures.

Our market research indicates that scope and quality of coverage are extremely important to customers in their choice of a wireless service provider. We have designed an extensive local calling area, and we offer coast-to-coast coverage through our arrangements with T-Mobile, Cingular, and other third-party roaming partners. Our network covers those areas where people are most likely to take advantage of wireless coverage, such as suburbs, metropolitan areas and vacation areas.

We have created products for our customers that reflect their needs and how wireless service can best fit into their lifestyles. We offer our customers advanced services and features at competitive prices. Our affordable, simple pricing plans are designed to promote the use of wireless services by enhancing the value of our services to our customers.

We are dedicated to building strong customer relationships by providing our customers with services that exceed expectations. We offer a superior customer service experience, consistently answering over 90% of all phone calls on the first ring by a live, customer service representative who is empowered to bring each call to a successful resolution.

Almost 2,000 SunCom Associates bring vitality to our Vision. Our Associates are proud to be writing the history of our company and they alone set the standards by which our customers, competitors and those who have invested in the business define us. Each Associate at SunCom accepts the responsibilities of being a partner in the business and for setting standards of excellence.